1. How much does delivery cost?
Delivery is free for orders over R400 and R50 for orders under R400.
2. How long does delivery take?
Delivery normally takes between 1 and 5 working days after dispatch. Orders are dispatched within 1 to 2 working days from order date.
3. Where do you deliver?
We deliver everywhere in South Africa.
4. How do I know my order has been received?
We will automatically send you an order confirmation email or text the moment you submit your order to the email address or number you supplied during checkout.
If you don't get it, check to make sure you gave us your correct email address and also check your junk-mail folders.
If we need any further information to complete your order we will be in touch by email, phone or text. Otherwise your order will be dispatched as soon as possible.
5. How do I know when my order has been dispatched?
We will send you a shipment confirmation email or text as soon as your order has been dispatched.
6. How do I check my Order Status & History?
You can check the status of your order and also review your purchase history in the My Account section when you are logged in.
7. I forgot my password. How do I reset it?
If you have forgotten your password click on the forgot password link when logging in.
Your new password will be emailed to you.
You can then change this password after you have logged in in the My Account section.
8. How do I create an account?
You can create an account by clicking on the Register button at the top right hand corner of the page. You will be asked to provide your contact information and choose a password.
9. Can I change my order once I've placed it?
No, once you place an order it is final.
10. Do you offer discounts and promotion?
Yes from time to time we offer discounts and promotions. Sign up for our newsletter to receive news on special offers.
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